Ordering a repeat prescription

patient services

Patient Services is available to ALL our registered patients.  Once registered, you can book your appointment(s) online.

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Use the Patient Services Support Centre before you call us.


Repeat Prescriptions

For medicines that are required on a regular basis you may need to be given a repeat prescription slip.

Prescriptions may be obtained at the surgery by filling out the prescriptions request forms available at reception or posting your prescription slip to us at:
Country Park Practice, 3 Enmore Road, South Norwood, London SE25 5NT.

Please ensure you allow at least two whole working days to process your prescription request after it has been received, this is to allow time for the Doctors to check your medicines, as they are legally responsible for them.

Repeat Prescription

We also accept written repeat prescription requests by fax on 020 8655 1568 or by filling out our online form

Repeat prescriptions can be collected from the reception in office hours, or they can be posted to you if you include a self-addressed stamped envelope. You can also nominate one of our local chemists who will collect the prescription on your behalf.

Unless there are exceptional circumstances we do not accept telephone prescription requests as this can jam the switchboard and could lead to serious errors.


Medication Review

If you have repeat prescriptions, your medication will be reviewed regularly by one of our Doctors. Please note information may be printed on your repeat prescription requesting that you either call the Surgery or make an appointment to see a Doctor regarding your medication. If you have not contacted the Surgery, you may only be given 1 month’s supply of medication and you will be reminded to discuss your medication with your Doctor. You will also be invited to the Surgery for an annual check either at one of our long-term condition review clinics or with your Doctor during general surgery.

Please contact the Dispensary or your local Pharmacist if you ever have any queries regarding your medication.